Privacy Policy

Skyline Freight ("Skyline," "we," "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our logistics platform and website.

1. Information we collect

We collect information you provide directly and data generated through your use of the Service:

• Account data: Name, email, phone, company details, and role
• Shipment data: Load details, routes, documents, and proof of delivery
• Location data: GPS coordinates from driver mobile apps during active trips
• Payment data: Billing information processed by our payment partners
• Usage data: Log files, device information, and interaction with platform features

2. How we use your information

We use collected information to:

• Provide, operate, and improve the Service
• Facilitate freight booking, tracking, and payment settlement
• Send transactional notifications and service updates
• Detect fraud, enforce our terms, and ensure platform security
• Comply with legal obligations and respond to lawful requests

3. Sharing of information

We share information with other users as necessary to complete shipments (e.g., shippers see carrier details for assigned loads). We also share data with service providers who assist in hosting, payments, analytics, and customer support, subject to confidentiality agreements. We do not sell your personal information.

4. Data retention

We retain account and shipment data for as long as your account is active and as needed to comply with legal, tax, and regulatory requirements. You may request deletion of your account subject to applicable retention obligations.

5. Security

We implement technical and organizational measures including encryption in transit, access controls, and activity logging. No method of transmission over the internet is completely secure; we cannot guarantee absolute security.

6. Your rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or export your personal data, and to object to certain processing. Contact us to exercise these rights.

7. International transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for cross-border data transfers consistent with applicable law.

8. Children's privacy

The Service is not directed to individuals under 18. We do not knowingly collect personal information from children.

9. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notice. Continued use after changes constitutes acceptance.

10. Contact us

For privacy inquiries, contact info@radelifame.co.tz.